The telecom and digital services provider, PLDT, Inc. boosted revenues of its Home Business Group by 10% to its highest level of Php36.4 billion in 2018, powered by the rising customer demand for its fiber-powered broadband services. PLDT was able to sign up 245,000 new Home customers for its fiber-powered internet services that resulted to the increase in their broadband subscriber base to over 1.9 million.
“2018 has been a stellar year for PLDT Home,” PLDT-Smart SVP and Consumer Business Market Development Head Oscar A. Reyes, Jr. said. “With our aggressive network expansion, we were able to provide Filipinos everywhere in the country with the most powerful network, world-class products and diverse content that allow them to fully embrace and enjoy their digital lifestyles.”
“Several recent studies have shown that Filipinos are among the most enthusiastic users of online video in the world. We are now watching more video online than through broadcast TV,” Reyes explained.
For 2019, PLDT and its wireless subsidiary Smart Communications are further raising the bar by allocating a new historic-high capex program of P78.4 billion, P20 billion higher than 2018. This includes a substantial allocation for “Customer Capex” which covers the cost of last-mile and customer premises equipment like modems and acquisition of vehicles, equipment and office space for the new corps of technicians that will fast-track and improve the quality of installation and repair of fixed broadband connections.
“As we look to 2019, we will continue to blaze the trail for data and digital services in the Philippines and raise the bar in delivering unparalleled customer experiences,” Reyes said.